We’ve decided to work from home for the present to help flatten the curve and do our part to stop the spread of COVID-19. Online orders will continue to ship but the Caves Collect Showroom will be closed until further notice, and we will not be taking appointments for the meantime.
We are here to assist you in any fit, sizing or styling questions you may have! We have a lot of experience in helping our customers to get their perfect fit, so get in touch at firstname.lastname@example.org
DOMESTIC SHIPPING ; We will continue to ship your orders to you for free within Australia and there are currently no delays on domestic shipping.
INTERNATIONAL SHIPPING ; We are also continuing to offer free International shipping to your door, however shipping may take a little longer than usual. Please refer to the Australia Post website for further details ; https://auspost.com.au/about-us/news-media/important-updates/coronavirus#international
Due to evolving situation with the COVID-19, we are offering exchanges and credit vouchers, but we will no longer be offering refunds on orders placed after the 23rd March 2020. We thank you for your understanding in these uncertain times.
We are going to the Caves Collect Showroom twice a week to post orders, so orders will be shipped within 2-3 business days after your order is placed.
Please take care beautiful people. We are with you in this and we send you love in this difficult time.
Please look after yourselves and take measures to protect our elderly and vulnerable. We believe in the importance of human connection in times like these, so drop us a line to say hello!
Johanna and Sarah xx